Shipping policy

Where do you ship to? We currently ship in South Africa only. We need a physical address and can’t deliver to a P.O. Box.

When can I expect my parcel of pre-loved goodness? Your order should arrive within 2-5 working days and once it’s been sent you’ll receive an email with a tracking number. We ship parcels on weekdays during working hours (excluding public holidays), and we do everything to make sure your parcel gets to you ASAP!

What are the delivery costs? Everyone loves a free delivery. If you spend more than R950, you will qualify for free delivery. If you spend less than R950, we charge a flat rate delivery fee of R105. If you live in Somerset West or surrounding areas, you can choose to collect your order, free of charge, directly from us in Somerset West. Get in touch on onlinethestore4@gmail.com to arrange collection.